Conditions d’utilisation
Store: Avenliser
Address: Via D'Acquisto Salvo N. 1, 70015 Noci (BA), Italy
Email: contact@avenliser.com
Phone: +39 3423255587
Business Owner: Maria Cristina Sportielli
Welcome to Avenliser. By visiting our website, using our services, or purchasing women’s dresses from our store, you agree to comply with these Terms of Service. Please review these Terms carefully before accessing the website or completing an order.
1. Introduction and Scope
This website is operated by Avenliser. Throughout the website, the words “we”, “us”, and “our” refer to Avenliser.
By accessing the website, creating an account, submitting an order, or using any service offered through Avenliser, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or notices published on the website.
If you do not agree with these Terms, you should not use our website or purchase products from Avenliser.
2. Customer Eligibility
By using this website, you confirm that you have reached the legal age of majority in your country or place of residence. If you have not reached the applicable age of majority, you confirm that you are using the website with the permission and supervision of a parent or legal guardian.
You may not use the Avenliser website, services, or products for any illegal, fraudulent, abusive, or unauthorised purpose.
You must comply with all applicable local, national, and international laws while using our website.
3. General Conditions of Use
Avenliser reserves the right to refuse service, restrict website access, suspend customer accounts, or cancel orders where reasonably necessary.
Such action may be taken in circumstances involving:
- Suspected fraud or unauthorised payment activity.
- False, incomplete, or misleading customer information.
- Misuse of our website, services, promotions, or policies.
- Abusive or unlawful conduct.
- A violation of these Terms of Service.
Customer payment information is processed through trusted third-party payment providers. Avenliser does not directly store complete credit card or debit card details.
4. Products, Descriptions, Prices, and Availability
Avenliser makes reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, materials, availability, and other product information are accurate and up to date.
However, minor differences may occur because of screen settings, lighting conditions, photography, manufacturing variations, fabric characteristics, or manual measurements.
Product colours displayed on your device may not perfectly represent the actual colour of the delivered dress.
Unless otherwise specified, all measurements are approximate. Customers should review the product description and available size information before ordering.
We reserve the right, where permitted by law, to:
- Correct typographical, pricing, or product information errors.
- Update product descriptions or images.
- Change product prices.
- Limit available quantities.
- Discontinue products without prior notice.
- Cancel orders affected by an obvious pricing or technical error.
Unless clearly stated otherwise, prices displayed on the Avenliser website are shown in Euro (€) and include applicable VAT.
5. Orders and Payment
By submitting an order through Avenliser, you confirm that:
- All information provided during checkout is truthful, accurate, current, and complete.
- You are authorised to use the selected payment method.
- The billing and delivery details provided are correct.
- You are purchasing the products for lawful personal or permitted purposes.
- You have reviewed the product details, size information, price, and delivery information.
Submitting an order does not automatically guarantee acceptance. An order is considered accepted after successful payment authorisation and after Avenliser sends an order confirmation.
We may refuse, limit, hold, or cancel an order where:
- Payment authorisation fails.
- Fraudulent or unauthorised activity is suspected.
- A product is unavailable.
- An obvious pricing or website error has occurred.
- The supplied customer information is incomplete or inaccurate.
- Unusual purchasing behaviour or policy abuse is detected.
If an order is cancelled after payment has been successfully collected, an appropriate refund will be issued to the original payment method.
6. Shipping and Delivery
Avenliser currently applies the following estimated processing and delivery periods:
- Order processing: 1–2 business days after payment confirmation.
- European Union and Switzerland: Approximately 8–10 business days.
- United Kingdom: Approximately 6–10 business days.
- South Africa: Approximately 8–12 business days.
- Free shipping: Available for orders over €30.
Shipping charges for orders below the free-shipping threshold are displayed during checkout before payment is completed.
Delivery periods are estimates and are not guaranteed. Delivery may be delayed by customs inspections, courier disruptions, public holidays, severe weather, incorrect addresses, high seasonal demand, or circumstances outside our reasonable control.
Tracking details will normally be sent once the order has been dispatched.
Customers are responsible for providing a complete and accurate delivery address. Avenliser is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information supplied by the customer.
7. Returns, Refunds, and the EU Right of Withdrawal
Avenliser offers a 60-day satisfaction guarantee for eligible purchases in accordance with our Return & Refund Policy.
Customers residing in the European Union may also have a statutory 14-day right of withdrawal, subject to applicable consumer protection laws and legal exceptions.
Where the feature is available, customers may submit an electronic withdrawal request using the “Withdraw from Contract” option within their customer account or order details page.
After an electronic withdrawal request is submitted, the customer will receive an acknowledgement confirming that the request has been received.
Customers may also exercise their withdrawal rights by sending a clear statement to contact@avenliser.com.
The Avenliser 60-day satisfaction guarantee is a voluntary commercial benefit provided in addition to statutory consumer rights. It does not remove, restrict, or replace any mandatory legal protection.
Complete eligibility requirements, return procedures, refund timing, exclusions, and shipping-cost responsibilities are explained in our Return & Refund Policy.
8. Order Changes and Cancellations
Customers should contact Avenliser as soon as possible if they need to change or cancel an order.
An order may only be changed or cancelled if it has not already entered processing, fulfilment, or shipment.
Once an order has been processed or dispatched, changes or cancellations may no longer be possible. The customer may still be entitled to request a return or exercise a statutory withdrawal right where applicable.
Avenliser cannot guarantee that every modification or cancellation request will be completed successfully.
9. Accuracy of Website Content
We make reasonable efforts to keep the Avenliser website accurate, complete, and current. However, website content may occasionally contain errors, omissions, outdated information, or technical inaccuracies.
Information displayed on the website is provided for general guidance and should not be treated as a guarantee unless expressly confirmed by Avenliser.
We reserve the right to correct, update, remove, or revise website content at any time without prior notice.
10. Intellectual Property Rights
All content displayed on the Avenliser website, including text, graphics, logos, product photographs, videos, icons, layouts, banners, software, branding, and design elements, is owned by Avenliser or used under licence.
This content is protected by applicable copyright, trademark, design, and intellectual property laws.
Without prior written permission, you may not:
- Copy or reproduce website content.
- Republish product photographs or descriptions.
- Modify or create derivative works from our content.
- Distribute, sell, licence, or commercially exploit website materials.
- Use Avenliser branding, logos, or trade names in a misleading manner.
Limited personal and non-commercial use of the website is permitted, provided that all intellectual property rights remain respected.
11. Prohibited Activities
You must not use the Avenliser website to:
- Commit or encourage unlawful activity.
- Submit false, misleading, or fraudulent information.
- Interfere with website security or functionality.
- Upload malware, viruses, or harmful code.
- Attempt to gain unauthorised access to accounts, systems, or data.
- Collect personal information about other users without permission.
- Copy, scrape, reproduce, or commercially exploit website content.
- Abuse discount codes, promotions, returns, refunds, or payment systems.
- Impersonate another person or organisation.
We may immediately suspend access or cancel orders where prohibited conduct is identified.
12. Third-Party Tools, Links, and Services
The Avenliser website may rely on or provide access to services operated by third parties, including payment processors, shipping providers, hosting platforms, analytics tools, social media platforms, and technology partners.
Third-party websites and services operate under their own terms, conditions, and privacy policies.
Although we make reasonable efforts to work with reputable providers, Avenliser does not control and is not responsible for third-party content, availability, interruptions, errors, security practices, or losses outside our reasonable control.
You should review the applicable third-party terms before using an external service or providing personal information.
13. Customer Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, testimonial, or other content to Avenliser, you confirm that:
- You have the right to submit the content.
- The content is truthful and does not intentionally mislead others.
- The content does not infringe another person’s rights.
- The content is not unlawful, abusive, defamatory, threatening, or obscene.
- The content does not contain malware or harmful code.
Where legally permitted, you grant Avenliser a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and publish submitted content for website, customer service, and marketing purposes.
We may remove submitted content that violates these Terms or applicable law.
14. Disclaimer and Limitation of Liability
To the fullest extent permitted by applicable law, Avenliser does not guarantee that the website will always operate without interruption, delay, technical error, or security issue.
Avenliser will not be liable for indirect, incidental, special, consequential, or punitive losses resulting from the use of the website, services, or products where such liability may lawfully be excluded.
Where legally permitted, Avenliser’ total liability in relation to a customer order will not exceed the amount actually paid for the relevant order.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law, including liability for fraud, intentional misconduct, personal injury caused by negligence, or mandatory consumer rights.
15. Indemnification
To the extent permitted by applicable law, you agree to compensate Avenliser for reasonable losses, liabilities, claims, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
This section does not apply where such an obligation would unfairly restrict mandatory consumer protections.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be applied to the maximum extent permitted or removed where necessary.
The remaining provisions will continue to remain valid and enforceable.
17. No Waiver
If Avenliser does not immediately enforce a provision of these Terms, this does not mean that we have permanently waived the right to enforce that provision later.
Any waiver must be expressly confirmed in writing.
18. Governing Law and Consumer Rights
These Terms of Service are governed by and interpreted according to the laws of Italy.
This choice of law does not remove any mandatory consumer protection rights that may apply under the laws of the customer’s country of residence.
Consumers may have the right to bring legal proceedings before the courts available under applicable consumer protection legislation.
19. Changes to These Terms
Avenliser may update these Terms of Service periodically to reflect changes in our products, business operations, website functionality, legal obligations, or regulatory requirements.
The most recent version will be published on this page. Updates will become effective when posted unless a different date is stated or additional notice is legally required.
Your continued use of the website after updated Terms become effective means that you accept the revised Terms.
20. Contact Information
If you have questions about these Terms of Service, an order, or your use of the Avenliser website, please contact us using the information below:
Store: Avenliser
Business Owner: Maria Cristina Sportielli
Address: Via D'Acquisto Salvo N. 1, 70015 Noci (BA), Italy
Email: contact@avenliser.com
Phone: +39 3423255587